Terms & Conditions

Effective February 25, 2026 · Updated October 28, 2026

Text messaging terms of use

By “Opting In” to or using a “Text Message Service” (as defined below) from Client Convert, you accept these Terms & Conditions.

This agreement is between you and Client Convert. All references to “Client Convert,” “we,” “our,” or “us” refer to Client Convert, 590 Pearl St, Suite 230, Eugene, OR 97401.

Definitions

“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages or automated communications.

“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies), and messages generated or delivered by automated systems, including artificial intelligence (AI) systems.

“Automated Communications” refers to text messages, phone calls, or other communications generated, initiated, or delivered in whole or in part by automated systems, including AI-powered assistants and virtual agents.

Consenting to text messaging and automated communications

By consenting to receive text messages and automated communications from us, you agree to these Text Messaging Terms and Conditions, as well as our Privacy Policy, incorporated herein by reference.

By providing your phone number and opting in, you consent to receive the following types of appointment and service text messages:

• Appointment confirmations: messages confirming scheduled appointments or service calls.
• Appointment reminders: reminders sent before your scheduled appointment.
• Follow-ups: messages following up on your inquiry, service request, or recent appointment.
• Service updates: notifications about the status of your service, project, or account.
• Check-ins: periodic messages to make sure you're satisfied with services rendered or to gather feedback.

Marketing text messages

Marketing text messages are separate from the messages above. You receive them only if you specifically opt in to marketing messages, for example by checking the marketing consent box when you book a call. Marketing text messages may include:

• Offers: information about our services, promotions, and availability.
• Updates: news about Client Convert and changes to our services.
• Educational content: tips, articles, and invitations to events about lead conversion and growth.

You can opt in to appointment and service messages without opting in to marketing messages. Opting out of marketing messages by replying STOP does not affect your ability to work with us.

All of these messages may be sent by automated systems, including AI-powered agents, on behalf of Client Convert or its clients. You are not required to consent to text messaging as a condition of purchasing any goods or services.

AI and automated systems disclosure

Client Convert uses artificial intelligence (AI) and automated systems to provide certain services, including but not limited to:

• AI-powered phone agents that may answer inbound calls, qualify leads, and provide information about our services or our clients’ services
• Automated text messages including appointment confirmations, reminders, follow-ups, service updates, and check-ins
• AI-assisted responses to your inquiries via text message
• Automated outbound calls for appointment scheduling, reminders, and follow-ups

By opting in to our services, you acknowledge and consent to receiving communications that may be generated, initiated, or delivered by AI or automated systems. You may be interacting with an AI agent rather than a human during phone calls or text message exchanges. You may request to speak with a human representative at any time.

E-sign disclosure

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP to any text message.

Costs of text messages

We do not charge you for the messages you send and receive via this Text Message Service. However, message and data rates may apply. Depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider. You are responsible for any charges imposed by your wireless provider.

Frequency of text messages

We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and your interactions with us. Message frequency varies. You may also receive messages in response to your direct communications with our team or automated systems.

Opting out

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. After unsubscribing, we may send you a single confirmation of your opt-out via text message. After that, you will no longer receive text messages from that number. If you wish to re-enroll, you may do so by contacting us or re-submitting a request through our website.

Opting out of text messages does not affect communications you receive through other channels (email, phone calls, etc.) unless you separately opt out of those.

To stop AI-powered phone calls, you can tell the agent on any call that you want the calls to stop, reply STOP to any of our text messages, or call us at 321-221-5323, and we will place you on our do-not-call list.

Help

For help or questions about our text messaging service, reply HELP to any message or contact us using the details below.

Carrier liability disclaimer

Client Convert and mobile carriers (including but not limited to AT&T, Verizon, and T-Mobile) are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and network availability. Carriers are not responsible for the content of any messages sent through our service.

Client Convert is not responsible for any errors, interruptions, delays, or failures in the delivery of text messages caused by factors beyond our reasonable control, including but not limited to network congestion, carrier restrictions, device incompatibility, or changes to your mobile number or carrier plan.

Age restriction

Our text messaging service and related services are intended solely for individuals who are at least eighteen (18) years of age. By opting in to receive text messages or using any of our services, you represent and warrant that you are at least 18 years old. If we become aware that a person under the age of 18 has opted in to our messaging service, we will promptly remove their information and unsubscribe them from all communications.

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