Privacy Policy

Effective February 25, 2026 · Updated October 27, 2026

We respect your privacy. This policy describes how we collect, use, and protect information in connection with our website, our Text Message Service and our automated communications, including AI-powered phone calls and text messages.

Information we collect

We may collect the following information:

• Your mobile phone number
• Your name and contact information you provide
• Information you enter when you book a call on our website, including your company and your answers to our questions
• The content of text messages you send and receive through our service
• Your opt-in and opt-out status and consent records
• Call recordings and transcripts from AI-powered phone interactions (where disclosed and consented to)
• Information about your inquiry, service request, or project details
• Appointment scheduling information

How we use your information

We use the information we collect to:

• Transmit your mobile messages and respond to your inquiries
• Send appointment confirmations, reminders, follow-ups, service updates, and check-ins
• Qualify and route leads to the appropriate service provider or team member
• Improve the quality and accuracy of our AI and automated systems
• Maintain records for compliance and quality assurance purposes

Information sharing

We may share information collected through this service with platform providers, phone companies, AI service providers, and other vendors who assist us in the delivery of mobile messages and automated communications. These service providers are bound by appropriate confidentiality obligations.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Nonetheless, we reserve the right to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property.

Data retention

We retain your opt-in consent records and related text messaging data for a minimum of five (5) years to comply with applicable regulations, including TCPA requirements. Other personal information is retained only as long as needed for the purposes described in this policy. You may request deletion of your data by contacting us at the address below, subject to our legal retention obligations.

Data security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookie and tracking practices

Our website uses cookies and similar tracking technologies for the following limited purposes:

• CRM tracking: we use cookies to identify and track customer interactions across our website so we can associate your activity with your contact record in our customer relationship management (CRM) system. This helps us provide more relevant and timely service.
• Advertising: we use cookies from advertising platforms (such as Google Ads and Meta) to measure the effectiveness of our advertising campaigns, track conversions, and deliver relevant ads to you on other websites. These cookies may be placed by third-party advertising partners.
• Session management: we use session cookies to maintain your browsing session, remember your preferences, and ensure our website functions properly. These cookies are temporary and are deleted when you close your browser.

We do not use cookies for purposes beyond those described above. We do not sell cookie data or use it to build profiles for unrelated third-party marketing.

Managing cookies: you can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. Most browsers allow you to refuse or delete cookies; consult your browser's help documentation for instructions specific to your browser.

Third-party cookies: some cookies on our website are placed by third-party services (such as Google and Meta) that operate under their own privacy policies. We encourage you to review the privacy policies of these third parties for more information about how they use your data.

Applicability

This Privacy Policy applies to your use of our website, the Text Message Service and our automated communications. Our Terms & Conditions describe how the Text Message Service works, including how to opt out.

Contact us

For questions, support, or to exercise any of your rights under this policy: